DirectorSafer Food Scores give us the confidence that risks are identified, standards are maintained and our teams are properly supported.
We have worked with members of the team for over 20 years, and they continue to deliver practical training, clear documentation and straightforward advice that works in day-to-day operations.
Their 6-monthly audits help us maintain high standards across our sites, and they are always professional, responsive and knowledgeable. A pleasure to work with and highly recommended.
Our food allergens advisors and specialists provide a range of food allergens consultancy services to reduce companies’ risk of causing allergic reactions
Food Allergen Specialists
Our food allergens advisors, trainers and specialists provide a wide range of food allergy awareness consultancy services to help companies comply with the law and reduce the risk of allergic reactions:
- Review your company’s allergen management and risks
- Develop safe allergens management policies and procedures
- Provide allergen ‘free from’ claims assurance
- Deliver food allergy awareness and management training
- Assist with allergy incident management
- Audit your site’s allergens management standards
- Promote your commitment to safe allergens management
Read our free allergen management guidance to help you protect your customers and ensure that they feel comfortable and safe when eating out.
Inclusivity is the new exclusivity
As the number of people with allergies in the UK increases, companies are recognising that as well as keeping people safe, providing excellent service for those with food hypersensitivities makes good commercial sense. Most groups eating out will include someone with special dietary requirements and it is usually these individuals who influence where the group chooses to eat. The good news is the allergy community are great at sharing and when they find somewhere that manages allergens well they shout it from the rooftops. In addition to this, food allergens consultants under Safer Food Scores work to ensure allergen hazards in commercial food providers are minimised, creating a safer dining exeperience for all.
Review of company-wide allergens management
- Allergens management in-depth review – full review of company processes (including all marketing communications and an in-depth inspection of a sample of sites to identify non-obvious hazards) followed by gap analysis report & recommendations.
- Allergens management culture survey of all staff – with analysis to identify if and why company procedures are not always followed (a key indicator of company risk) and what actions should be prioritised.
- Verification of food allergens menus and charts accuracy to reduce risk and improve due diligence.
- Food label compliance reports (both pre-packaged and pre-packed for direct sale).
Safe allergens management policies and procedures
Primary authority assured allergens safe methods (including training templates for company and site-specific procedures for handling food hypersensitivity customers’ requests).
Allergen risk assessment templates for use when menu planning.
Publishable allergy policies and effective marketing messaging to customers – for companies that appreciate inclusivity, when safely managed, provides huge competitive advantage.
Allergen free from claims assurance
Product-specific allergen risk assessments
Food sampling plans
Food allergen lab testing and surface swabbing
Food supplier audits
Allergens management awareness and training
Awareness sessions run by FHS individuals who share their experiences of living with food allergies, their anxieties when eating out and what helps (1.5 hours on-site or virtually streamed)
Level 3 accredited or bespoke allergen management training (6 hours on-site or virtually streamed)
Allergy awareness training (3 hours on-site, virtually streamed or e-learning)
Auto-injector training for all staff to provide them with confidence to act quickly should an anaphylaxis incident occur (1.5 hours on-site or virtually streamed)
Allergy incident management
SFS Hub alleged allergy incident recording software to ensure full investigation and trend monitoring.
Alleged allergy incident (including near misses) reporting templates, AAI investigation templates to ensure effective root cause analysis.
Examination of investigations and production of expert reports that can be shared with a company’s customers to show that the incident has been taken seriously and the risk of recurrence reduced.
Verification of site allergens management standards
Allergens management in-depth site audits. Read our Food Safety Auditors FAQ – what you need to know to find out more.
Customer experience allergy audits (mystery dining posing as a FHS individual)
Promotion of commitment to safe allergens management
Food Allergy-Safer UK accreditation (mentoring pre-audits and accreditation audits)
Coeliac UK accreditation (mentoring to achieve accreditation)
Client testimonials
General Manager The Stafford LondonThe Stafford is one of London’s most historic and quintessentially English five-star hotels. Our teams provide unrivalled levels of service and expect our suppliers to do the same. Safer Food Scores have not disappointed.
The team at Safer Food Scores visit regularly to support and coach our chefs and to keep us up-to-date with new legislation and guidance. They have developed an easy to use food safety management system that is primary authority assured. This means that local environmental health officers and our guests can be confident that it will achieve high standards of food safety, and we can be confident that we will receive fair and consistent enforcement.
Safer Food Scores are always on hand with honest and easy to understand advice and I would be happy to recommend their services.
Regional Director Pentahotels UKSafer Food Scores have helped us identify risks, stay compliant and achieve maximum hygiene ratings across all of our sites.
Over the past four years, they have supported us in implementing food safety and health & safety management systems, providing practical guidance, clear recommendations and a thorough audit process.
Their team are knowledgeable, responsive and easy to work with, and we would highly recommend them to any business looking for expert support in food safety and health & safety.
Food Allergen Specialists
Our food allergens advisors, trainers and specialists provide a wide range of food allergy awareness consultancy services to help companies comply with the law and reduce the risk of allergic reactions:
- Review your company’s allergen management and risks
- Develop safe allergens management policies and procedures
- Provide allergen ‘free from’ claims assurance
- Deliver food allergy awareness and management training
- Assist with allergy incident management
- Audit your site’s allergens management standards
- Promote your commitment to safe allergens management
Read our free allergen management guidance to help you protect your customers and ensure that they feel comfortable and safe when eating out.
Inclusivity is the new exclusivity
As the number of people with allergies in the UK increases, companies are recognising that as well as keeping people safe, providing excellent service for those with food hypersensitivities makes good commercial sense. Most groups eating out will include someone with special dietary requirements and it is usually these individuals who influence where the group chooses to eat. The good news is the allergy community are great at sharing and when they find somewhere that manages allergens well they shout it from the rooftops. In addition to this, food allergens consultants under Safer Food Scores work to ensure allergen hazards in commercial food providers are minimised, creating a safer dining exeperience for all.
Review of company-wide allergens management
- Allergens management in-depth review – full review of company processes (including all marketing communications and an in-depth inspection of a sample of sites to identify non-obvious hazards) followed by gap analysis report & recommendations.
- Allergens management culture survey of all staff – with analysis to identify if and why company procedures are not always followed (a key indicator of company risk) and what actions should be prioritised.
- Verification of food allergens menus and charts accuracy to reduce risk and improve due diligence.
- Food label compliance reports (both pre-packaged and pre-packed for direct sale).
Safe allergens management policies and procedures
Primary authority assured allergens safe methods (including training templates for company and site-specific procedures for handling food hypersensitivity customers’ requests).
Allergen risk assessment templates for use when menu planning.
Publishable allergy policies and effective marketing messaging to customers – for companies that appreciate inclusivity, when safely managed, provides huge competitive advantage.
Allergen free from claims assurance
Product-specific allergen risk assessments
Food sampling plans
Food allergen lab testing and surface swabbing
Food supplier audits
Allergens management awareness and training
Awareness sessions run by FHS individuals who share their experiences of living with food allergies, their anxieties when eating out and what helps (1.5 hours on-site or virtually streamed)
Level 3 accredited or bespoke allergen management training (6 hours on-site or virtually streamed)
Allergy awareness training (3 hours on-site, virtually streamed or e-learning)
Auto-injector training for all staff to provide them with confidence to act quickly should an anaphylaxis incident occur (1.5 hours on-site or virtually streamed)
Allergy incident management
SFS Hub alleged allergy incident recording software to ensure full investigation and trend monitoring.
Alleged allergy incident (including near misses) reporting templates, AAI investigation templates to ensure effective root cause analysis.
Examination of investigations and production of expert reports that can be shared with a company’s customers to show that the incident has been taken seriously and the risk of recurrence reduced.
Verification of site allergens management standards
Allergens management in-depth site audits. Read our Food Safety Auditors FAQ – what you need to know to find out more.
Customer experience allergy audits (mystery dining posing as a FHS individual)
Promotion of commitment to safe allergens management
Food Allergy-Safer UK accreditation (mentoring pre-audits and accreditation audits)
Coeliac UK accreditation (mentoring to achieve accreditation)
