We’ll listen to you carefully, provide exactly what you need and regularly check that you’re delighted
The Stafford London
“The Stafford is one of London’s most historic and quintessentially English five-star hotels. Our teams provide unrivalled levels of service and expect our suppliers to do the same. Safer Food Scores have not disappointed.
The team at Safer Food Scores visit regularly to support and coach our chefs and to keep us up-to-date with new legislation and guidance. They have developed an easy to use food safety management system that is primary authority assured. This means that local environmental health officers and our guests can be confident that it will achieve high standards of food safety, and we can be confident that we will receive fair and consistent enforcement.
Safer Food Scores are always on hand with honest and easy to understand advice and I would be happy to recommend their services.”
Chief Operating Officer – The Stafford London – 5-Star Hotel
Langham Hotels & Resorts
“In a complex operation with eight outlets it’s often hard to see the forest for the trees; Safer Food Scores are my eyes and ears and I rely on them not only for their expert food safety advice and insight but also their consummate professionalism.”
Executive Chef – The Langham London – 5 Star Hotel
Pentahotels
“We have had the pleasure of working with Safer Food Scores since our growth in the UK market and over the past four years, they have developed and assisted us with the implementation of a food and health and safety management systems across all of our sites.
In this time they have provided excellent guidance, support, recommendations plus a thorough food safety audit process which has seen all of our hotels achieve maximum food hygiene ratings from the local councils in which they operate within.
I would not hesitate to recommend Safer Food Scores to anyone looking for support in any aspect of food and health and safety management”
Regional Director – Pentahotels – Hotel Group
Hawksmoor Group
“Safer Food Scores are great to work with and always professional and well informed.
Their team have proved to be very helpful, enabling us to fulfil our due diligence commitments and providing us with a Complete Compliance Contract.
With their support and dedicated staff trainingon our food safety management system, we are able to continue to be an authority in the food service industry.”
Group Operations Manager – Hawksmoor – Restaurants
Bird Restaurants
“We have worked with Safer Food Scores since we first started the business. They have helped us grow from one site to six with the confidence that we are up to date with compliance and legislation.
Safer Food Scores have developed our food safety and health and safety management systems. The systems are primary authority assured which is a massive advantage when you operate in different council areas. It helps EHOs apply the law consistently in our restaurants and gives them confidence in our commitment to achieving high standards. The systems are easy to use and train and are bespoke to our business needs.
We have regular support visits and Safer Food Scores are always on hand to help with advice and training. Audit reports are concise and enable our team to achieve 5 stars in our local EHO audits. I would not hesitate in recommending Safer Food Scores to any food business.”
Operations Manager – Bird – Restaurants
Craft Bakers Association
“As a trade association, we are responsible for ensuring our members are kept informed of current and pending legislation on a wide range of food hygiene and health and safety issues which may affect their business.
Safer Food Scores has been invaluable in assisting our membership, through information sheets and their food safety specialists answering the many varied queries they face daily. The information provided is always concise and easy to understand, with an excellent response time from the team. An asset to our member services.”
Chief Executive – CBA – Trade Association
Salisbury Pubs
“We are fortunate to have been working with some of the team members at Safer Food Scores for over 20 years, so it is easy to appreciate why they fill us with such confidence. Using straightforward language, they are patient and kind when training our staff and all the documentation we use is perfectly tailor-made for the job in hand.
Backing up our comprehensive Food Management System, we use SFS for 6-monthly audits to ensure standards are maintained. They are always professional and quick to respond with a wealth of relevant knowledge and experience. Melissa and her team are a pleasure to work with.”
Director – Salisbury Pubs – Pub/Restaurant Group
The Test Kitchen
“Safer Food Scores have provided us with an outstanding service and a food safety management system tailored to our cooking techniques.
Their follow up service is first class. If we have any issues or concerns their team of food safety advisors are always on hand to give advice and support.
We could not ask for more from a company and I would have no hesitation in recommending them.”
Chef Patron – The Test Kitchen – A Pop Up by Adam Simmonds
86 St James Limited
“We have worked with Safer Food Scores for a number of years.
They are a very professional company that complete activity in a timely manner and they are always available to assist us whether it be speaking to an expert over the phone, by email or even coming on site to have a discussion. They have also customised documentation to match our specific need throughout our business.
I have always been more than satisfied with the quality of the service they provide and will continue to use the services in the future and would certainly recommend their services to other businesses.”
General Manager of Catering – 86 St James Limited – Private Members Club
Leafi
“Safer Food Scores has been a fresh pair of eyes, seeing issues that sometimes we have missed.
The Safer Food Scores team are eminently approachable and ever helpful with immediate advice.
They have helped us achieve five star food hygiene ratings from local authorities, thanks to the thorough paperwork put into practice at our units.”
Development Chef – Leafi – Venue Caterers
Alistair-Hugo
“We have been working with Safer Food Scores since 2014 and have found them to be very helpful, efficient & resourceful.
They made a real effort to understand how our business worked and helped to develop a strategy to implement new food safety system’s and improve current ones. This was followed up by an in house training day.
They are always on hand to answer any questions and advise on any particular matters that arise. We feel it has had a practical and positive impact on the business. Thank you!”
Director – Alistair-Hugo – Office and Event Catering
The Camden Society
“Our Safer Food Scores consultant is excellent. Having completed surveys in a number of our establishments, she worked with The Camden Society to help us to think through a range of options and possible choices regarding our Food Safety Management System.
I would strongly recommend Safer Food Scores when looking to establish, or review your FSMS.”
Facilities Manager – The Camden Society – Social Enterprise Cafes
Fooditude
“We first worked with Safer Food Scores to overhaul our health and safety and food safety management systems. From that first meeting, our consultant really listened to what we needed, offering tailored solutions to our specific issues. Safer Food Scores made what seemed an overwhelming job manageable for us!
The team at Safer Food Scores are personable, efficient and pragmatic, and we look forward to continuing working with them.”
Director of Food – Fooditude – Contract Caterers
Waterstones
“At Café W we were looking for experts who would be able to audit the business and complete a gap analysis in relation to our current Food Safety controls and help us develop new and better policies and procedures to keep food safe. Safer Food Scores were very capable and thorough in the work they produced, I always felt that our consultant was genuine in the needs of our business and never exaggerated a problem to drive more costs our way.
Safer Food Scores supported us fully with food safety training and consultancy, as well as developing a bespoke Food Safety Management System that will support Café W for years to come. They delivered on time and to an extremely high standard. Our consultant is an absolute pleasure to work with and we will use Safer Food Scores again in the future when required.”
Head of Cafes – Waterstones – Bookstore Cafes
EasyJet
“Safer Food Scores are a very professional company who listen to their clients to find out exactly what they need. With our consultant’s help we have completely reviewed our Company’s Food Safety Management System to ensure compliance with current regulations.
Safer Food Scores also trained a number of our staff to Level 3 Food Safety for Supervisors. The feedback from those who attended the course was very positive and all praised the trainer for getting the message across in an interactive and fun way. I would highly recommend Safer Food Scores.”
Operations Manager – Easyjet – Airline
Herts Catering
“Safer Food Scores assisted in writing HCL’s Food Safety Management System which is operated by 400 plus school kitchens in Hertfordshire. Their dedication to perfection has helped inspire HCL to provide a relevant and legally compliant document to support our staff in all aspects of food safety. HCL has a retained Safer Food Scores consultant and value her experience to keep us up to date. Safer Food Scores delivers the three day CIEH Training Principles and Practice training for our staff. This training has always been delivered to suit our needs and facilitated to an extremely high standard. I would definitely use Safer Food Scores for any further food safety training they could deliver pertinent to our needs and would recommend their services to others. Always professional, always timely and always available to help.”
Training & Standards Manager – HCL – Education Catering
Repton Prep School
“We find our Safer Food Scores Consultant’s knowledge to be invaluable. She carries out in-depth food hygiene and health and safety audits which allow us to stay one step ahead. We are proud to state that, since working together, we have consistently been awarded a 5 food hygiene rating. Having our consultant’s expertise on hand to go through the design plans of our new kitchen and dining room complex and to meet with architects and kitchen designers has been so reassuring. As is the fact that there is a team of experts at the end of the phone who will respond quickly and effectively to minimise any issues.”
Domestic Manager – Repton Prep – Private & Boarding School
The Hurlingham Club
“The Hurlingham Club has utilised the services of Safer Food Scores since our F&B offer was brought in-house in 2013.
From the outset, they have assisted in ensuring that the Club has complied with all facets of Food Safety and Food Hygiene practices and conduct a number of unannounced food safety audits during the year.
Their assistance, guidance, and professionalism ensure that The Hurlingham Club has a 5 food hygiene rating.”
F & B Executive – The Hurlingham Club – Private Members Club
The Army and Navy Club
“Safer Food Scores were highly recommended to the Club by one of their longstanding high-end clients. Our consultant was described as professionally qualified, personable, and highly efficient. Someone who could guide the Club along the path to achieving and maintaining a very high standard in the area of food hygiene.
Safer Food Scores has not disappointed. Our consultant has proved extremely capable and has gained the respect of the senior managers through her in-depth audits and implementation of robust food safety management systems. I would highly recommend Safer Food Scores.”
Club Secretary – The Army and Navy Club – Private Members Club
Global Infusion Group
“Safer Food Scores has developed a simple to use food safety management system to suit our catering operations throughout the UK. They are also mentoring our logistics division to achieve the BRC (British Retail Consortium) Global Standard.
By taking on their food safety compliance contract, we get regular visits to keep us up-to-date and there is always someone at the end of the phone to answer the many and varied questions that come up. Safer Food Scores provide an excellent level of service and I would not hesitate to recommend them.”
Facilities Manager – GIG – Artist, Production & Crew Catering
The Table
The Table remains one of central London’s last truly independent, chef-owned restaurants and has been so for over a decade. Safer Food Scores has been instrumental in helping us maintain our compliance and due diligence commitments in an ever-vigilant world and increasingly competitive environment.
The team at Safer Food Scores have remained both professional and friendly throughout and have always been on hand no matter what to advise and guide. I have no hesitation in recommending them to become an essential part of your operation.”
Chef/Owner – The Table – Independent restaurant
Fresh Fitness Food
“Managers are increasingly expected to keep track of more and more paperwork and legislation changes. More than ever, and especially in young businesses, this demand must be satisfied with fewer human resources. Safer Food Scores has helped us scale faster while mitigating risk due to their prompt advice and recommendations. They go beyond regular audits and work as a partner whenever we make a significant operational change.”
Chief Operating Officer – Fresh Fitness Food – Meal Delivery Service
Belazu Ingredients
“We initially came to Safer Food Scores as we wanted to streamline the realms of health and safety paperwork which had built up over the years. They developed a simple system and worked with us to develop a culture where all team members understand that maintaining a healthy and safe workplace is the responsibility of everyone. Safer Food Scores encouraged us to gain recognition for our high standards by mentoring us through the processes needed to achieve OHSAS 18001 Health and Safety accreditation. We were delighted to be awarded this at our first attempt.
Our consultant from Safer Food Scores visits on a quarterly basis to check standards and to keep us up-to-date. It is a relief to know that there is always a team of friendly health and safety experts at the end of a phone and I would not hesitate to recommend Safer Food Scores.”
Operations Manager – Belazu – Food Suppliers
HQF International
“Safer Food Scores provide an outstanding level of service. They are very reactive and there for you at all times. Our consultant has a deep knowledge of food safety and has helped us set up the right standards to face the delicate food supplier market.
The Safer Food Scores team go above and beyond their duties by suggesting different solutions to the challenges that we face day in and day out – communicating in a way that is very approachable and crystal clear for all our staff to understand. It is much more enjoyable and easier to work by having a partner like Safer Food Scores.”
General Manager – HQF – Food importers and suppliers
Body Plus Nutrition
“Safer Food Scores have provided us with excellent service and support from the moment we acquired their services. As a start up food business, there were many areas of uncertainty for us. However, with our consultants’ extensive knowledge we were able to obtain EU approval for our food manufacturing unit as well as having help on hand when we most need it.
I could not recommend their service enough, particularly for new businesses who really need to get things right from the start.”
Managing Director – Body Plus Nutrition – Food Manufacturers
Natural Fitness Food
“We have worked with Safer Food Scores from the inception of the business in 2015. They have been fundamental to our Food Safety Management System being created and implemented across our sites as we have opened new locations. Safer Food Scores will continue to be important for us as we grow. They were also incredibly helpful with the layout of kitchen when we were in the design stage.
Since 2015 they have provided excellent support for our management team and are always on hand to answer any questions and help us grow into new areas alongside quarterly visits at both our CPU & various sites.
I would and have recommended Safer Food Scores on a number of occasions and would continue to do so going forward.”
General Manager – Natural Fitness Foods – Gym Caterers
Cootes & Kerr
“The team at Safer Food Scores from the inception of my startup, supported me with expert and invaluable advice.
Their support enabled me to start my business on a sound food safety basis and allowed me to work with a greater understanding & confidence.
In future, it is reassuring they are there to continue to advise and develop my food safety strategy.”
Founder & Director – Cootes & Kerr – Smoked fish manufacturers
Suffolk Food Hall and Cookhouse
“Safer Food Scores have provided professional, knowledgeable and reliable support through developing and helping us to implement our food safety and health and safety management systems.
Not only has the high standard and depth of experience been invaluable, but our consultants have been a delight to work with – making something potentially overwhelming seem conquerable!
An absolute asset to myself and the Company, I would highly recommend their services.”
Compliance Officer – Suffolk Food Hall – Shops and Restaurants
Central Oriental Superstores
“Thank you so much for the help, advice and genuine support shown throughout the process of putting together our Food Safety Management System. Our document is tailor-made to our specific needs. It is also straightforward and easy to follow and use…I love it!
The follow-up inspection went extremely well and the environmental health officers were truly impressed by the document you put together. I would recommend you to any business, small or large. The service you provided was faultless. Thank you.”
Area Quality Manager – Central – Food Retailers
Ashburnham Place
“We have worked with Safer Food Scores since 2013, and these services have been central to our strategy for our management of Food Safety.
As part of the service we have a comprehensive Food Safety Management system that provides us with all of the necessary information and forms for the team to work from. We have an audit once every six months which gives us an independent assessment of our food safety compliance and an action plan we can work from to resolve and manage any issues, and we have the ability to discuss any site issues that arise and help us work them through.
This is a valuable resource that has helped us build up and maintain our food safety standards and I would gladly recommend these services to others.”
Hospitality Director – Ashburnham Place – Christian Retreat
Friends House Hospitality
“We have been using Safer Food Scores for a number of years and have always been impressed with their standard of service, information given and the speed with which they respond to issues and enquiries.
When setting up our Food Safety Management System, it was reassuring to know that all areas were covered in detail. It was designed so it could be read and used by staff at all levels and was specifically tailored to our operations here.
I would have no hesitation in recommending Safer Food Scores.”
Catering Manager – Friends House – Conference Venue
ABS Catering Ltd
“Safer Food Scores proved to be very approachable from the outset. Our consultant helped us to devise our company’s Food Safety Management System, to ensure we were fully compliant with current regulations.
I would certainly recommend their services to all future clients, thank you once again for all your help and support your kind words were invaluable.”
Managing Director – ABS – Contract Caterers
Further comments
“Just a quick note to let you know that we had a follow-up inspection yesterday. The inspector was over the moon with everything and suggested a re-inspection so that our food hygiene rating should hopefully be 4 or even 5! Thank you so much for your help and advice.”
– Hotel Proprietor – Food hygiene audits and scores on the doors advice
“All credit belongs to you for turning me from the food-safety-knowledge-deficient person you met on Monday into the food-safety-exam-passing person that walked out of your classroom this afternoon! Seriously though, excellent food safety course, well done! Take care and may see you in 3 years time for the next one?”
– Off-shore medic – Level 3 Award in Supervising Food Safety in Catering
“You and your company definitely deserve the good reputation you have. Thank you for the kind words of encouragement from your food safety trainer. If you are ever in the Manchester area and hungry for some fresh noodle soup there will always be a complimentary meal with your name on it here!”
– Restaurateur – Food Hygiene Rating System advice
“Just a quick e-mail to inform you that the food hygiene training delivered by Mark was very well received. My contact told me that just before the exam today the whole class stood up to applaud Mark’s efforts. Thank you.”
– Facilities Manager- Transport Health and Safety plus Level 2 Award in Health and Safety in the Workplace
“I really enjoyed the course with your health & safety consultant and, without being cheesy, can say that it is the clearest, and best out of the three I have been on. The revision homework really helped also in preparation for today’s exam! (despite my moans) I will look forward to doing the course with you again in 3 years time.”
