We’ll listen to you carefully, provide exactly what you need and regularly check that you’re delighted

Here are some testimonials from companies that we work/have worked with. To help you make your decision, we can arrange for you to speak to one or our many delighted clients!

The Stafford London

“The Stafford is one of London’s most historic and quintessentially English five-star hotels. Our teams provide unrivalled levels of service and expect our suppliers to do the same. Safer Food Scores have not disappointed.

The team at Safer Food Scores visit regularly to support and coach our chefs and to keep us up-to-date with new legislation and guidance. They have developed an easy to use food safety management system that is primary authority assured. This means that local environmental health officers and our guests can be confident that it will achieve high standards of food safety, and we can be confident that we will receive fair and consistent enforcement.

Safer Food Scores are always on hand with honest and easy to understand advice and I would be happy to recommend their services.”

Chief Operating Officer – The Stafford London – 5-Star Hotel

Langham Hotels & Resorts

“In a complex operation with eight outlets it’s often hard to see the forest for the trees; Safer Food Scores are my eyes and ears and I rely on them not only for their expert food safety advice and insight but also their consummate professionalism.”

Executive Chef – The Langham London – 5 Star Hotel

Pentahotels

“We have had the pleasure of working with Safer Food Scores since our growth in the UK market and over the past four years, they have developed and assisted us with the implementation of a food and health and safety management systems across all of our sites.

In this time they have provided excellent guidance, support, recommendations plus a thorough food safety audit process which has seen all of our hotels achieve maximum food hygiene ratings from the local councils in which they operate within.

I would not hesitate to recommend Safer Food Scores to anyone looking for support in any aspect of food and health and safety management”

Regional Director – Pentahotels –  Hotel Group 

Hawksmoor Group

“Safer Food Scores are great to work with and always professional and well informed.

Their team have proved to be very helpful, enabling us to fulfil our due diligence commitments and providing us with a Complete Compliance Contract.

With their support and dedicated staff trainingon our food safety management system, we are able to continue to be an authority in the food service industry.”

Group Operations Manager – Hawksmoor – Restaurants

Craft Bakers Association

“As a trade association, we are responsible for ensuring our members are kept informed of current and pending legislation on a wide range of food hygiene and health and safety issues which may affect their business.

Safer Food Scores has been invaluable in assisting our membership, through information sheets and their food safety specialists answering the many varied queries they face daily. The information provided is always concise and easy to understand, with an excellent response time from the team. An asset to our member services.”

Chief Executive – CBA – Trade Association

Salisbury Pubs

“We are fortunate to have been working with some of the team members at Safer Food Scores for over 20 years, so it is easy to appreciate why they fill us with such confidence. Using straightforward language, they are patient and kind when training our staff and all the documentation we use is perfectly tailor-made for the job in hand.

Backing up our comprehensive Food Management System, we use SFS for 6-monthly audits to ensure standards are maintained. They are always professional and quick to respond with a wealth of relevant knowledge and experience. Melissa and her team are a pleasure to work with.”

Director – Salisbury Pubs – Pub/Restaurant Group

86 St James Limited

“We have worked with Safer Food Scores for a number of years.

They are a very professional company that complete activity in a timely manner and they are always available to assist us whether it be speaking to an expert over the phone, by email or even coming on site to have a discussion. They have also customised documentation to match our specific need throughout our business.

I have always been more than satisfied with the quality of the service they provide and will continue to use the services in the future and would certainly recommend their services to other businesses.”

General Manager of Catering – 86 St James Limited – Private Members Club

The Camden Society

“Our Safer Food Scores consultant is excellent. Having completed surveys in a number of our establishments, she worked with The Camden Society to help us to think through a range of options and possible choices regarding our Food Safety Management System.

I would strongly recommend Safer Food Scores when looking to establish, or review your FSMS.”

Facilities Manager – The Camden Society – Social Enterprise Cafes

Fooditude

Fooditude has been working with Safer Food Scores for close to 15 years. In that time, the team at SFS has provided valuable support to our business. As our needs have changed, SFS has always shown a flexible approach, and we have worked together to find practical solutions to achieve compliance. SFS has helped us to successfully achieve and maintain SALSA Food safety accreditation at our central production kitchen since 2019. They also conduct independent food hygiene and health and safety audits at our client sites; these are recorded on their SFS Hub portal which allows us to update and have a clear visibility on any required actions. Their auditors are knowledgeable, friendly and above all very professional. 

Recently we have introduced the Telsen digital platform which includes automatic temperature monitoring via fridge sensors and Bluetooth probes. This was introduced to us by SFS, and the relationship between the two companies is fantastic as they understand the systems and what we are trying to achieve, thus providing us an even greater eye for analysis and support, as and when it is needed. I would recommend Safer Food Scores to any food business, as their knowledge and professionalism has consistently supported Fooditude to maintain high safety standards.

Director of Food – Fooditude – Contract Caterers

The Hurlingham Club

“The Hurlingham Club has utilised the services of Safer Food Scores since our F&B offer was brought in-house in 2013.

From the outset, they have assisted in ensuring that the Club has complied with all facets of Food Safety and Food Hygiene practices and conduct a number of unannounced food safety audits during the year.

Their assistance, guidance, and professionalism ensure that The Hurlingham Club has a 5 food hygiene rating.”

F & B Executive – The Hurlingham Club – Private Members Club

Global Infusion Group

“Safer Food Scores has developed a simple to use food safety management system to suit our catering operations throughout the UK. They are also mentoring our logistics division to achieve the BRC (British Retail Consortium) Global Standard.

By taking on their food safety compliance contract, we get regular visits to keep us up-to-date and there is always someone at the end of the phone to answer the many and varied questions that come up. Safer Food Scores provide an excellent level of service and I would not hesitate to recommend them.”

Facilities Manager – GIG – Artist, Production & Crew Catering

The Table

The Table remains one of central London’s last truly independent, chef-owned restaurants and has been so for over a decade. Safer Food Scores has been instrumental in helping us maintain our compliance and due diligence commitments in an ever-vigilant world and increasingly competitive environment.

The team at Safer Food Scores have remained both professional and friendly throughout and have always been on hand no matter what to advise and guide. I have no hesitation in recommending them to become an essential part of your operation.”

Chef/Owner – The Table – Independent restaurant

Fresh Fitness Food

“Managers are increasingly expected to keep track of more and more paperwork and legislation changes. More than ever, and especially in young businesses, this demand must be satisfied with fewer human resources. Safer Food Scores has helped us scale faster while mitigating risk due to their prompt advice and recommendations. They go beyond regular audits and work as a partner whenever we make a significant operational change.”

Chief Operating Officer – Fresh Fitness Food – Meal Delivery Service

Natural Fitness Food

“We have worked with Safer Food Scores from the inception of the business in 2015. They have been fundamental to our Food Safety Management System being created and implemented across our sites as we have opened new locations. Safer Food Scores will continue to be important for us as we grow. They were also incredibly helpful with the layout of kitchen when we were in the design stage.

Since 2015 they have provided excellent support for our management team and are always on hand to answer any questions and help us grow into new areas alongside quarterly visits at both our CPU & various sites.

I would and have recommended Safer Food Scores on a number of occasions and would continue to do so going forward.”

General Manager – Natural Fitness Foods – Gym Caterers

Suffolk Food Hall and Cookhouse

“Safer Food Scores have provided professional, knowledgeable and reliable support through developing and helping us to implement our food safety and health and safety management systems.

Not only has the high standard and depth of experience been invaluable, but our consultants have been a delight to work with – making something potentially overwhelming seem conquerable!

An absolute asset to myself and the Company, I would highly recommend their services.”

Compliance Officer – Suffolk Food Hall – Shops and Restaurants

Ashburnham Place

“We have worked with Safer Food Scores since 2013, and these services have been central to our strategy for our management of Food Safety.

As part of the service we have a comprehensive Food Safety Management system that provides us with all of the necessary information and forms for the team to work from. We have an audit once every six months which gives us an independent assessment of our food safety compliance and an action plan we can work from to resolve and manage any issues, and we have the ability to discuss any site issues that arise and help us work them through.

This is a valuable resource that has helped us build up and maintain our food safety standards and I would gladly recommend these services to others.”

Hospitality Director – Ashburnham Place – Christian Retreat

Friends House Hospitality

“We have been using Safer Food Scores for a number of years and have always been impressed with their standard of service, information given and the speed with which they respond to issues and enquiries.

When setting up our Food Safety Management System, it was reassuring to know that all areas were covered in detail. It was designed so it could be read and used by staff at all levels and was specifically tailored to our operations here.

I would have no hesitation in recommending Safer Food Scores.”

Catering Manager – Friends House – Conference Venue

Further comments

“Just a quick note to let you know that we had a follow-up inspection yesterday. The inspector was over the moon with everything and suggested a re-inspection so that our food hygiene rating should hopefully be 4 or even 5! Thank you so much for your help and advice.”

– Hotel Proprietor – Food hygiene audits and scores on the doors advice

“All credit belongs to you for turning me from the food-safety-knowledge-deficient person you met on Monday into the food-safety-exam-passing person that walked out of your classroom this afternoon! Seriously though, excellent food safety course, well done! Take care and may see you in 3 years time for the next one?”

 Off-shore medic – Level 3 Award in Supervising Food Safety in Catering

“You and your company definitely deserve the good reputation you have. Thank you for the kind words of encouragement from your food safety trainer. If you are ever in the Manchester area and hungry for some fresh noodle soup there will always be a complimentary meal with your name on it here!”

– Restaurateur – Food Hygiene Rating System advice

“Just a quick e-mail to inform you that the food hygiene training delivered by Mark was very well received. My contact told me that just before the exam today the whole class stood up to applaud Mark’s efforts. Thank you.”

– Facilities Manager- Transport Health and Safety plus Level 2 Award in Health and Safety in the Workplace

“I really enjoyed the course with your health & safety consultant and, without being cheesy, can say that it is the clearest, and best out of the three I have been on. The revision homework really helped also in preparation for today’s exam! (despite my moans) I will look forward to doing the course with you again in 3 years time.”

Client testimonials

Safer Food Scores give us the confidence that risks are identified, standards are maintained and our teams are properly supported.

We have worked with members of the team for over 20 years, and they continue to deliver practical training, clear documentation and straightforward advice that works in day-to-day operations.

Their 6-monthly audits help us maintain high standards across our sites, and they are always professional, responsive and knowledgeable. A pleasure to work with and highly recommended.

Director

The Stafford is one of London’s most historic and quintessentially English five-star hotels. Our teams provide unrivalled levels of service and expect our suppliers to do the same. Safer Food Scores have not disappointed.

The team at Safer Food Scores visit regularly to support and coach our chefs and to keep us up-to-date with new legislation and guidance. They have developed an easy to use food safety management system that is primary authority assured. This means that local environmental health officers and our guests can be confident that it will achieve high standards of food safety, and we can be confident that we will receive fair and consistent enforcement.

Safer Food Scores are always on hand with honest and easy to understand advice and I would be happy to recommend their services.

General Manager The Stafford London

Safer Food Scores have helped us identify risks, stay compliant and achieve maximum hygiene ratings across all of our sites.

Over the past four years, they have supported us in implementing food safety and health & safety management systems, providing practical guidance, clear recommendations and a thorough audit process.

Their team are knowledgeable, responsive and easy to work with, and we would highly recommend them to any business looking for expert support in food safety and health & safety.

Regional Director Pentahotels UK
View all testimonials

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