Head Office Team

Melissa Thompson

Melissa Thompson Managing Director

Melissa is the Founder of Safer Food Scores and has degrees in both Hospitality and in Environmental Health. She worked in hotel, pub, and restaurant management before qualifying as an EHO. Later she managed a team responsible for enforcing food hygiene and health and safety in the Borough’s 1000+ food businesses. Following 13 years in local government, Melissa moved into the private sector consultancy, before setting up Safer Food Scores Ltd in 2010.

Melissa is a Chartered EHP (Environmental Health Practitioner) and is on the Occupational Safety and Health Consultants Register. This means that her competence has been assessed by the Chartered Institute of Environmental Health and the Health and Safety Executive and that her knowledge is up to date. She is the Chair of the Primary Authority Business User Group which brings together representatives from the Department of Trade and Industry, Chief Executives and Health and Safety Directors to help improve consistency of enforcement throughout the UK.

Melissa is a mother of two and has two golden retrievers. She is currently undecided which are the more troublesome.

Lucy Fleming

Lucy Fleming Commercial Director

Lucy is our Commercial Director based in the Berkhamsted office since 2018. Lucy has many years’ experience working in the food industry formally having worked in Retail Operations with M&S for 17 years followed by an operational role within an independent food safety consultancy. Prior to joining SFS she was the Operations Director with a partner company of ours providing an online food safety solution. She brings a wealth of expertise in driving operational efficiencies and leading business growth which, coupled with her passion for client service, is a perfect fit for our business.

Lucy is a mum of 2 boys, both currently at university. Outside of work she loves nothing better than being in the great outdoors, be that maintaining her much-loved garden, newly acquired allotment or walking in the beautiful countryside around.

In the spirit of ”you’re never too old”, she completed her third skydive last year in San Francisco!

Alison Gower

Alison Gower Technical Director

Alison has a degree in Environmental Health and is an EHO and voting member of the CIEH.

Alison started her career in Environmental Health working in commercial teams (Food safety and Health and safety) in local authorities and London Boroughs.  She has a wealth of enforcement experience in the commercial sector including all types of food businesses, retail and hospitality.  Alison’s specialist area is Health and Safety and will never accept that ‘safety is dull’ – she enjoys the variety of legislation and helping businesses comply with what can seem a daunting area of compliance.

Alison has used  this experience for the past 10 years in consultancy having also worked Universities.

Alison is mother of three teenage boys and loves the outdoors, as a scout leader she is heading to South Korea in summer to take 36 scouts on the jamboree adventure of a lifetime!

Nicky Slavid

Nicky Slavid Technical Director

Nicky has worked in the Hospitality industry for 30+ years, starting as a waitress, barmaid, chef and finally Kitchen manager where she discovered a love of all things food safety and health and safety.

Following completing her Environment health degree Nicky has worked for a range of businesses, from large International quick-service brands to safety consultancies providing bespoke guidance for weird and wonderful activities. From nitrogen-infused ice cream to risk assessing boxing matches, from swordfish ceviche to fire jugglers, Nicky’s experience means she can offer a pragmatic approach.

Nicky is a Chartered EHP (Environmental Health Practitioner), a member of IOSH, has 2 teenagers and enjoys cooking and eating (mainly eating) in her spare time.

Audrey Deane

Audrey Deane Food Safety Consultant

Audrey has a BSc (Hons) degree in Food Science and nutrition and more than 30 years’ experience in the food industry. Audrey has been a member of the SFS team for 12 years, firstly as an associate and then as part of the head office team.

She previously worked for two major UK retailers and has technical and food safety auditing experience in all sizes of businesses across the globe across many food sectors. Audrey also has experience of working with BRC and SALSA assurance schemes and is an experienced and engaging food safety trainer.

Audrey is a keen cook and author of cookbooks with a best-selling slow cooker cookbook among her successes. She also loves dogs and has in 2021 rescued an English Pointer from Spain. In her spare time Audrey enjoys applying her singing skills with a local band and has recently taken up playing the base guitar.

Craig Rennie

Craig Rennie Environmental Health Consultant

Craig has been a Head Chef for over fifteen years. Spending a total of twenty-eight years working up and down the country, from The Old Course Hotel St Andrews to Tresco on the Isles of Scilly. Primarily working in fine dining, he also has a vast knowledge of high-end large-scale catering.

Craig studied whilst working and completed a Master’s Degree of Science in Environmental Health in September 2021 and made the move into the private sector with Safer Food Scores. He still enjoys the kitchen environment and working with other Chefs, all be it from a different side of a food audit. Craig has got previous experience with digital HACCP recording and believes it to be a worthwhile addition to any catering establishment.

Craig is married with a busy household of two children (nineteen & fifteen), two Labradors and three parrots.

Jessica Grey

Jessica Grey Office Administrator

With her experience managing private day nurseries, Jess joined our team in 2022 to head in a new direction in her professional life. Her experience has shown her just how important food hygiene and health & safety are in protecting everyone in our communities, especially those most vulnerable.

Jess and the other members of our Operations team help keep everything running smoothly. She is on hand to help our clients with anything they might need from invoicing queries to guidance on using SFS Hub.

In her personal life, Jess is a keen horticulturist and enjoys pursuing many different creative passions including linguistics, sewing and painting.

Michael Thompson

Michael Thompson IT Director

Amanda McDonnell

Amanda McDonnell Bookkeeper

Field-based Associates















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