Our food allergens advisors, trainers and specialists provide a wide range of food allergy awareness consultancy services to help companies comply with the law and reduce the risk of allergic reactions:
As the number of people with allergies in the UK increases, companies are recognising that as well as keeping people safe, providing excellent service for those with food hypersensitivities makes good commercial sense. Most groups eating out will include someone with special dietary requirements and it is usually these individuals who influence where the group chooses to eat. The good news is the allergy community are great at sharing and when they find somewhere that manages allergens well they shout it from the rooftops.
Primary authority assured allergens safe methods (including training templates for company and site-specific procedures for handling food hypersensitivity customers’ requests).
Allergen risk assessment templates for use when menu planning.
Publishable allergy policies and effective marketing messaging to customers – for companies that appreciate inclusivity, when safely managed, provides huge competitive advantage.
Product-specific allergen risk assessments
Food sampling plans
Food allergen lab testing and surface swabbing
Food supplier audits
Awareness sessions run by FHS individuals who share their experiences of living with food allergies, their anxieties when eating out and what helps (1.5 hours on-site or virtually streamed)
Level 3 accredited or bespoke allergen management training (6 hours on-site or virtually streamed)
Allergy awareness training (3 hours on-site, virtually streamed or e-learning)
Auto-injector training for all staff to provide them with confidence to act quickly should an anaphylaxis incident occur (1.5 hours on-site or virtually streamed)
SFS Hub alleged allergy incident recording software to ensure full investigation and trend monitoring.
Alleged allergy incident (including near misses) reporting templates, AAI investigation templates to ensure effective root cause analysis.
Examination of investigations and production of expert reports that can be shared with a company’s customers to show that the incident has been taken seriously and the risk of recurrence reduced.
Allergens management in-depth site audits
Customer experience allergy audits (mystery dining posing as a FHS individual)
Food Allergy-Safer UK accreditation (mentoring pre-audits and accreditation audits)
Coeliac UK accreditation (mentoring to achieve accreditation)